The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or out and about and can change settings to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy provider for valuable rebates, as you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it without help or call a HVAC specialist like Verona HVAC. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem because the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is better than outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t draw adequate juice, Nest says you could run into some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is producing strange noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t switch on or turns off and on frequently in a short period of time.

You could worry something is wrong with your heating and cooling system, but if you just started using the Nest, it’s best to start with your thermostat first. This is especially timely if the weather is temperate, and you haven’t been running your heat or air conditioning frequently.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve attempted Nest thermostat troubleshooting on your own but can’t repair the problem, a smart thermostat pro such as one from Verona HVAC can provide support. We can pinpoint the malfunction and put in a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life more convenient, through automatic energy-efficient programming and the option to monitor settings while you’re on the go. It’s a frustrating experience when yours won’t work like it should, but our heating and cooling pros at Verona HVAC can resolve the problem fast.

If you’re experiencing unexplained heating and cooling behavior with your new Nest, give us a call at 818-306-3387 to schedule your appointment today.