The Nest thermostat is one of the most popular smart thermostats you can buy. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or gone and can change temps to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy company for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it without help or call a HVAC pro like Verona HVAC. If you’re putting it in without help, you’ll see a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a problem as the thermostat can draw ample power from other heating and cooling wires.

In some instances, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate juice, Nest says you could have some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t shut off.
  5. Your system is creating odd noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t run or turns off and on rapidly in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just started using the Nest, we recommend you start with your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Solve Nest Thermostat Issues

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t fix the problem, a smart thermostat professional including one from Verona HVAC can provide support. We can determine the issue and add a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life easier, by automatic energy-efficient programming and the ability to check settings while you’re away from home. It’s a frustrating experience when yours won’t operate correctly, but our heating and cooling pros at Verona HVAC can take care of the issue in no time.

If you’re experiencing odd heating and cooling behavior with your new Nest, reach out to us at 818-306-3387 to request your appointment right away.