When your furnace won’t start, doing your own furnace repair in Santa Clarita, California, can feel pretty overwhelming.
Figuring out a furnace-related problem might feel like an overwhelming job when your heat won’t power on. But it doesn’t have to be like that.
There are a few speedy, reasonable fixes you can do on your own to prevent a furnace repair call.
If your furnace won’t turn on, won’t stay on or won’t ignite, try the troubleshooting list below before contacting an HVAC professional.
If you find you need help from a heating and cooling pro and live in Santa Clarita, Verona HVAC can provide assistance to you. We can repair most makes of heating systems and also provide emergency furnace repair.
If it’s time for a new heating system, we also offer furnace installation.
While you’re chatting with us, think about a regular furnace maintenance plan that may help you avoid repairs in the future. We can tell you how frequently your furnace should be examined by one of our Certified Pros.
Use our easy guide below to start troubleshooting your furnace. Most of these steps don’t require mechanical expertise.
Furnace Repair Checklist
1. Check the Thermostat
First, make sure your thermostat is telling your furnace to ignite.
Digital Thermostat
Swap out the batteries if the screen is blank. If the digital screen is jumbled, the thermostat may need to be replaced.
Make sure the switch is set to “heat” as opposed to “off” or “cool.”
Ensure the program is showing the right day and time and is set to “run.” If you’re having trouble overriding the program, set the temperature by using the up/down arrows and press the “hold” button. This will force the furnace to ignite if thermostat programming is causing a problem.
Increase the temperature setting to 5 degrees warmer than the room temperature.
If your furnace hasn’t turned on within a couple minutes, make sure it has power by toggling the fan switch from “auto” to “on.” If the fan doesn’t begin to run, your furnace could be without power.
Smart Thermostat
If you have a smart thermostat—like one made by Nest, Ecobee, Lux, Honeywell or Bosch—troubleshooting is very model-specific. Refer to the manufacturer’s website for help. If you still can’t get your Wi-Fi thermostat to work, call us at 818-306-3387 for heating and cooling service.
2. Examine Breakers and Switches
Next, you will need to check if your breaker and furnace switch are on.
Find your house’s main electrical panel. If you aren’t sure where it is, keep an eye out for a gray metal box in your basement, garage or closet.
Make sure your hands and feet are dry before touching the panel or breakers.
Look for the breaker labeled “furnace” or “heat,” and make sure it’s switched “on.” If the breaker has tripped, it will be in the middle or “off” position.
Using one hand, firmly switch the breaker to the “on” position. If the breaker immediately trips and pops back to “off,” don’t try to reset it and call a professional from Verona HVAC at 818-306-3387 right away.
Regardless of your furnace’s age or brand, it has at least one standard wall switch located on or close to it.
Make sure the switch is flipped up in the “on” position. If it was turned off, anticipate your furnace could take up to five minutes to ignite. (If you don’t know where to find your furnace, check your basement, garage or utility closet. It could also be in a crawl space or attic.)
3. Replace the Air Filter
When it comes to furnace issues, a filthy, clogged air filter is frequently the top offender.
If your filter is too dirty:
- Your furnace won’t be able to stay on, or it could overheat from reduced airflow.
- Your energy bills could increase because your furnace is turning on more often.
- Your furnace could stop working too soon because a dirty filter causes it to work overtime.
- Your furnace can be cut off from power if an overly dirty filter causes the breaker to trip.
Depending on what type of furnace you have, your air filter can be found inside the blower compartment of your furnace, an attached filter case or wall-mounted return air grille.
To replace your filter:
- Turn off your furnace.
- Take out the filter and tilt it toward the light. If you can’t see light through it, use a new one.
- Add the new filter with the arrow pointing toward the furnace to avoid damage.
Flat filters should be replaced monthly, while pleated filters should last about three months. You can also buy a washable filter that will last about 10 years. If you have children or pets, you may have to change your filter more often.
To make the process easier in the future, use a permanent marker on your furnace housing or ductwork to indicate the airflow direction and filter size.
4. Inspect the Condensate Pan
Commonly known as drain pans, condensate pans capture water your furnace pulls from the air.
If water is leaking out of your furnace or its pan has standing water in it, follow these steps.
- If your pan has a drain (look for a PVC pipe), check that it’s clear. If it needs to be drained, use a special pan-cleaning tablet you can get at home improvement or hardware stores.
- If your pan uses a pump, check the float switch. If the switch is stuck “up” with standing water in the pan, contact us at 818-306-3387, because you will likely need a new pump.
5. Check for Furnace Error Codes
If malfunctions persist, peek inside your furnace’s plastic window to check the status of the blower motor. Depending on the model, the light could also be fixed on the outside of your furnace.
If you see anything except a steady, colored light or blinking green light, call us at 818-306-3387 for HVAC service. Your furnace may be giving an error code that requires professional assistance.
6. Clean the Flame Sensor
If your furnace tries to start but switches off without blowing heat, a dirty flame sensor could be to blame. When this takes place, your furnace will attempt to start three times before a safety feature shuts it down for about an hour.
If you feel comfortable with opening up your furnace, cleaning your flame sensor is something you can do yourself. Or, one of our heating service experts can do it for you.
If you want to clean the sensor yourself, you’ll need:
- A 1/4” hex screwdriver or wrench
- Piece of light grit sandpaper, steel wool or emery cloth
- A dry, clean paper towel
Next:
- Disable the furnace’s power by using its wall switch or breaker. If your gas valve is not electric, you will need to shut off the gas as well.
- Lift off the furnace’s front panel and follow the wire to the flame sensor.
- Unscrew the rod and use your sandpaper, steel wool or emery cloth to gently rub the metal rod.
- Wipe off the rod with a paper towel.
- Remount the sensor.
- Replace the furnace doors.
- Turn the furnace’s power back on. It could go through a series of checks before continuing normal operation. If your furnace doesn’t turn on, the sensor may need to be replaced or something else may be wrong. If this happens, contact us at 818-306-3387 for heating and cooling repair assistance.
7. Relight the Pilot Light
If you are using an older furnace, the pilot light could be extinguished. To relight it, find the instructions on a label on your furnace, or follow these steps.
- Find the switch on the bottom of your furnace labeled “pilot,” “on” and “off.”
- Turn the switch to the “off” position.
- Wait at least five minutes to avoid possibly creating a fire.
- Turn the knob to “pilot.”
- Push the “reset” button as you bring the flame of a long lighter to the pilot light opening.
- Release the “reset” button once the pilot light is lit.
If you have followed the instructions twice and the pilot light still won’t light or stay lit, contact us at 818-306-3387 for furnace service.
Check Your Fuel Source
Try using another gas appliance. If it doesn’t work, your natural gas service could be turned off, or you could be out of propane.
We Can Help with HVAC Repair
Followed our troubleshooting guide but your furnace still won’t work?
Call us today at 818-306-3387 or contact us online. We’ll come out and figure out the problem.